Carters.com | OshKosh.com | SkipHop.com offer combined standard flat rate shipping to most U.S. locations, including military addresses and U.S. territories. Express delivery is available at an additional charge.

Curbside and store pickup orders always ship free! Learn more.

Please carefully review your shipping information before placing your order. We value our customer's trust and aim to provide the highest level of security possible. In some cases, additional information may be required to process your order. You may be contacted to verify your order information. Your order will be shipped the same day your order information is verified.

To ship to more than one address, please create separate orders.

We make every attempt to ship your order complete with minimal excess packaging. However, in some instances your order may arrive in multiple packages.

Buy online and choose curbside pickup for free contactless pick up. For more on buying online and picking up in store, or by curbside, click here.

For late, lost, or items damaged in transit we sincerely apologize for any inconvenience this may have caused.

We do everything we can to ensure your experience at Carters.com | OshKosh.com | SkipHop.com makes your life just a little easier, and your satisfaction is important to us. Please allow up to 72 hours for a package to arrive after your tracking information states it is delivered. At times packages may be incorrectly marked as delivered while on the truck, but will be found at the end of the day or the following day and be delivered to you. In the meantime—check your mailbox (some packages are delivered by USPS), around your property, with building offices, or your neighbors.

Still missing your package? Report a delivery issue

For missing items it is possible your shipment was split based on product availability, and that the missing items will be shipped when they become available. Your shipment confirmation will include a list of all products included in your shipment. To track your order, please use our Order History.

If the items are still unaccounted for please let us know, we want to make it right. Report missing items

Parcel Forwarding Companies If you choose to use a parcel forwarding company, we will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. Carter's is not responsible for lost or stolen packages.

Notice for Orders Shipped to South Dakota

Carter's | OshKosh B'gosh is not required, and does not collect South Dakota sales or use tax. Your South Dakota purchase is subject to state use tax unless it is specifically exempt from taxation. Your South Dakota purchase is not exempt merely because the purchase is made over the Internet, by catalog, or by other remote means. The state requires each South Dakota purchaser to report any purchases that were not taxed and pay tax on the purchase. The tax may be reported and paid on the South Dakota use tax form. The use tax form and corresponding instructions are available on the South Dakota Department of Revenue website.